FAQ

• How long does it take to get a reply after we send you an inquiry?

  We will reply to you within 12 hours after we receive the inquiry during working days.

• Are you a direct manufacturer or a trading company?

  We have two processing factories and one forging factory, and we also have our own international trading department, we produce and sell our own products.

• What kind of products can you offer?

  We mainly produce hand tools, power tools, tool sets.

• Can you do customised products?

  Yes, we mainly do customised products, we develop and produce products according to the drawings or samples provided by customers.

• How many employees do you have and how many of them are technicians?

  We have more than 200 employees, including more than 10 professional technicians.

• What is the payment method?

  When we make a quotation, we will confirm the transaction method with you, FOB, CIF, CNF, or other methods. For mass production, we usually need you to pay 30% in advance, and then pay the balance when you see the bill of lading. The common payment method is T/T, of course, L/C is also acceptable.